All too often a builder is hired and then, for various reasons, it all goes horribly wrong and the poor homeowner has to bring in another builder to sort out the mess. Emily from Chiswick describes her experience:
“I hired Emil and his team on recommendation from two other local residents who I believe to have exacting standards after my first builders proved incompetent. Hammerhead came in and not only remedied the previous work, completed the project to a very high standard but also stuck to the budget and deadline. Throughout the job the whole team were very personable, friendly and trustworthy. They worked extremely hard, cleanly and liaised well with the architects and structural engineers to ensure a smooth and timely build process.
Emil was on site almost every day, answered emails and phone calls promptly and it felt very much like a partnership. Being my first build project, I'm sure I was frustrating to deal with at times, but Emil was always patient and helpful, discussing matters thoroughly and giving his expertise so that I was happy that the decisions we made were right. The only time something wasn't quite right (my downstairs loo wasn't quite big enough) - he rectified it immediately even though I'm sure it took more effort than he told me.
The work was completed to a very high standard and even my neighbours who are in international building were impressed with their work and work ethic. Since finishing the build, he has always remedied any snagging promptly and efficiently.”